Thank you for shopping with us at Bronzwiki! We want to make your shopping experience as smooth as possible, so here are some important details regarding shipping and delivery for your order.
Shipping Times
Processing Time: All orders are typically processed within 1–3 business days. You will receive confirmation once your order is processed and ready to ship.
Shipping Time: Delivery times can vary depending on the supplier and your location. Shipping typically takes between 7 to 21 business days. Please note that during busy periods (holidays, sales, etc.), shipping times may be longer than usual.
Shipping Locations
We are currently able to ship to most countries worldwide. If we do not ship to your location, please contact us and we’ll do our best to accommodate you.
Shipping Carrier
We use reliable shipping carriers, including USPS, FedEx, and local postal services, depending on your location and the supplier.
Tracking Your Order
Once your order has shipped, you will receive tracking information for your delivery. You can use this number to track the progress of your package through the shipping carrier’s website. Please allow up to 48 hours for the tracking information to update after you’ve received the information.
Customs & Duties
For international shipments, customs fees, taxes, or duties may apply depending on your country’s regulations. These additional charges are the responsibility of the customer, and we recommend checking with your local customs office for more information.
Delivery Delays
While we strive to ensure timely delivery, please be aware that unexpected delays can occur due to factors outside of our control, such as weather, customs processing, or carrier issues. We appreciate your patience during these times.
Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for lost or delayed shipments caused by incorrect address information. If you need to make changes to your order after it’s been placed, please contact us as soon as possible.
Order Cancellations & Modifications
Once an order is placed and processed, we are unable to modify or cancel it. However, if you need assistance, please reach out to us immediately and we will do our best to assist.
Returns & Exchanges
As we work with external suppliers, please review our Return & Refund Policy for more details on how to return or exchange items. Return policies vary by product and supplier.
Customer Support
If you have any questions regarding shipping or delivery, feel free to contact us at Brontree@Gmail.com. Our customer support team is here to assist you.
Thank you for choosing Bronzwiki! We appreciate your business and are committed to delivering your order as quickly and smoothly as possible.
Bronztree@gmail.com